Four Things You Can See When Your Business Experiences Low Tides:

Tuesday, July 9, 2019

Just as sure as the gravitational forces from the sun and the moon, and the rotating earth cause the tides to ebb and flow, your business will also experience regular high tides and low tides. Metaphorically... Read More

Do You Work by the 2/3 Full-Rule?

Tuesday, July 9, 2019

Twenty or so years ago, a well-seasoned and successful business associate of mine gave me some free advice. The advice was to fill my workday so that it was only 2/3 full and leave 1/3 open for the unknown... Read More

3+1 Reasons to Treat Everyone Like a Customer

Tuesday, July 9, 2019

The idealist in me would say, “I wish we lived in a society where customer service wasn’t a thing". Instead, I'd rather a society that has the same attitude of courteousness, respect, kindness... Read More

Are You Busy Swimming or Staying Afloat?

Tuesday, July 9, 2019

I know work is busy, it is for everyone, and when someone suggests improvements to your already “busting at the seams” company, most of you will shrug it off saying you are just too busy such... Read More

The Power of Personality

Tuesday, July 9, 2019

We’ve all heard of the phrase, or dare I say, excuse, ‘personality conflict’. These two words are often used to justify our actions and blame others for theirs. Are you the justified... Read More

Authenticity in the Business World! What?

Tuesday, July 9, 2019

Over the past several years, the movement towards “authenticity” in our personal lives has become a guiding compass to how we present ourselves to others. The thesaurus would describe the ... Read More

Does Your Employee Manual Threaten and Instill Fear?

Tuesday, July 9, 2019

As I read through the Employee Manual of a potential client a couple years ago as part of their organizational review, I most instantly recognized that one of the reasons for their lack of success and... Read More

Planning for AMAZING Customer Experiences

Tuesday, July 9, 2019

Regardless of your organization’s industry or the sector it serves, AMAZING CUSTOMER EXPERIENCES don’t start at the time of the transaction by employees who happen to wake up on the right... Read More

6 Solid-Reasons to Use a Business Management Technology-Tool

Friday, December 23, 2016

Achieving consistent growth year after year should be easier than most companies describe and although many factors are involved, the use of technology proves to boost business performance metrics hands... Read More